Terms and Conditions
Last updated: September 27, 2025
Welcome to Lili’s Coffee! By using our website and placing an order, you agree to the following terms and conditions:
1. Products
We sell freshly roasted coffee, which is a perishable product. While we strive for the highest quality, please note that freshness and taste may vary.
2. Orders and Payment
All orders are subject to availability. We accept payments through our website’s secure checkout system. Prices and availability may change without prior notice.
3. Shipping
Shipping costs are the responsibility of the customer unless otherwise stated. Delivery times may vary depending on your location. We are not liable for delays caused by the shipping carrier.
4. Refunds and Returns
Due to the perishable nature of our products, we offer a money-back guarantee only if the product is defective or damaged upon arrival. Please contact us within 7 days of receiving your order at contact@lilis-coffee.com with photos and details.
Customers are responsible for return shipping costs. Refunds will be issued after we receive and inspect the returned product.
5. Limitation of Liability
Lili’s Coffee is not responsible for any indirect, incidental, or consequential damages related to the use or inability to use our products.
6. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Updated terms will be posted on this page.
Shipping Policy
Last updated: September 27, 2025
At Lili’s Coffee, we strive to deliver your coffee as fresh and fast as possible.
- Shipping Costs: Shipping fees are paid by the customer unless otherwise specified.
- Delivery Time: Delivery times vary by location and carrier. We are not responsible for delays outside our control.
- Order Processing: Orders are processed within 1-2 business days.
- Shipping Method: We use reliable carriers to ensure safe delivery.
- Tracking: Tracking information will be provided via email once your order ships.
- Damaged or Lost Shipments: If your package is damaged or lost during transit, please contact us immediately at contact@lilis-coffee.com so we can assist you.
Privacy Notice Summary
Your privacy is important to us. We collect minimal data necessary to process orders and improve your experience. For detailed information, please see our full Privacy Policy.
- We collect data you provide when ordering or contacting us.
- We use cookies to improve site functionality and user experience.
- We do not sell or rent your personal data.
- You can request access to, correction of, or deletion of your data anytime by contacting us.